FAQs

Faqs

Frequently Asked Questions

Our pricing depends on factors such as the size of the home, level of cleaning required, and frequency of service. We offer free quotes based on your specific needs. 

No, you do not need to be home. We can arrange access to your home through a lockbox, key, or alarm code, depending on what works best for you. 

We use a combination of eco-friendly and non-toxic cleaning products. If you have specific preferences (e.g., fragrance-free, hypoallergenic), please let us know in advance.

Yes, we are pet-friendly and can clean your home even if you have pets. We take extra care to remove pet hair and ensure the environment is safe for both your pets and family members.

The time required depends on the size of the home and the type of cleaning being done. For a typical home, it usually takes between 2 to 4 hours. We can give you an estimate based on your home.

Yes, we offer cleaning services for pre- or post-event cleaning. We can accommodate cleaning before a gathering, party, or after an event to get your home back to normal.

While we take every precaution to avoid any damage, if something is accidentally broken, we will notify you immediately and take responsibility for the situation. We carry insurance to cover accidental damages.

The frequency of cleaning depends on your preferences, lifestyle, and the level of maintenance you want. We offer weekly, bi-weekly, monthly, or one-time cleaning options. We recommend regular cleanings for a consistently clean home.

We bring our own supplies and equipment. However, it is more sanitary for to use products stored at the residence. 

Yes, all of our cleaning staff are fully insured, bonded, and have undergone background checks for your peace of mind.

While our team will take care of most tasks, it helps if the house is organized, and any personal items are put away. For safety reasons, pets should be secured during cleaning.

We understand that plans can change. We request that you provide at least 24 hours’ notice if you need to cancel or reschedule. Fees may apply for last-minute cancellations or no-shows.